Many customers have shown disappointment for Google only responds to the customer queries via emails. Americans can directly purchase this phone from Google, for $529 and if they will buy it on a contract with T-Mobile then it would only cost them $179. The support forums, which Google has set up for the users of Nexus One, are being filled up with customer complaints.

The users are in need of help, but they are not being supported and helped out by the firm. There are many complaints regarding the delivery of the phone. Many people are anxiously waiting to get their phones and they wan to ask the time, which Google will take to deliver their phones. Around 500 people have posted complaints because they are facing problems related to the support for 3G wireless networks of Nexus One.