The aim of MyPublicServices is to foster the issue, which was discussed in the conversation of the conference, which was extremely critical and can help in making the services more exclusive and better than ever before. The speakers of the conference have said that the services would have undergone, if it were not done in time.

The founder of the Patient Opinion site, Dr Paul Hodgkin has said that the kind of positive change, which was brought in the music and travel industry, is also going to come in the public services. Dr Paul thinks the correct way of coping with it in a useful and productive way, so that it may not take decades to transform it into practicality. Various ways of bringing revolutionary change in the public services have been discussed in the conference, which were quite practical and applicable.