RIM has said in one statement that some of the customers are still experiencing some sort of delays as the queues for the emails are being processed. RIM has been continuously investigating the reason behind this issue and also has been apologizing to the customers for any kind of inconvenience that was caused due to this problem of the network.

This outage had attacked the services of Blackberry given by many of the carriers including Verizon Wireless, AT&T, Sprint Nextel and Rogers of Canada. This problem seemed to be restricted to such internet services of RIM which were customer oriented, and it did not have any affect over the users of the corporate world who use the Blackberry Enterprise Server for sending their messages.