General rate: Positive
This program is so much simpler to use than you can imagine. Once you install it, it sits in your systray so you don't have to worry about "which directory did I put that converter-thingy in?" When you want to use it, just right-click the file you want to convert, go to "Convert [audio/video/etc] file to" and select the new format you want. I'm utterly impressed!