General rate: Negative
Although this program claims to retrieve Tiffs, none of my Tiff files were readable, that equates to 107 files (over half of what was listed as "recovered")although they appeared as blank thumbnails. Of the remaining jpeg thumbnails that appeared complete in the "try before you buy" view, twenty (about one fifth)were only partial images on opening (after purchasing the product which promises "what you see is what you get back"). Navigating the thumbnail-sized recovered files was painstakingly slow (but don't rely on the "recovered" total which can be misleading). Efforts to follow up my problems through the support network were hard work (responses were not within the 24 hour period promised). When I did finally receive technical support information it did not resolve my problem. I sent problem files for analysis and received no response. Requests for a refund were refused, but I only got this information from their online agents, the manufacturers just stopped responding to emails.