General rate: Negative
DON'T LET THE EMAILSMARTZ DEMO FOOL YOU THIS COMPANY is BAD NEWS! 6 phone calls, a faxed registration number that didn't work, a dozen emails - I provided 4 different address & an FTP and they still can't get me a working copy. They are also VERY DIFFICULT TO UNDERSTAND ON THE PHONE - They're accents are so heavy that they can't read me the registration numbers. Everytime I call they say check your bulk mail folder - hmmm you think maybe Emailsmartz SMTP servers are black listed because after all they are a spammers? EMAILSMARTZ SPAMMED THEIR OWN REVIEWS AT DOWNLOADS.COM User reviews at Downloads.com all rated Email Spider with 5 stars but if you read through the reviews you will discover that Emailsmartz spammed the user reviews. Emailsmartz used the same 12 phrases and varied the titles. They must have gotten lazy at one point - the exact same review appears 11 times, under 11 different users, 3 on the same page. LOL. - wished i had noticed it before i purchased. The demo works like you would expect and the price seems reasonable BUT AFTER YOU PURCHASE YOU FIND OUT THIS: 1. THE SHOPPING CART - multiple entries of the same info. Makes you think - How many spamming email list did I just sign up for? 2. NO REFUNDS! - Be aware Emailsmartz does not give refunds once they send out the registration code. BUT you won't really use the software fully until you get the codes - see a problem here? 3. EMAILSMARTZ SPAMMED THEIR OWN REVIEWS AT DOWNLOADS.COM to boost their software ratings. 4. VERY DIFFICULT TO UNDERSTAND ON THE PHONE - They're accents are so heavy that they can't read me the registration numbers. 5. YOU CANNOT REINSTALL THE SOFTWARE WITHOUT NEW REGISTRATION CODES! - What? I have to do this all over again if I reload my computer - aaaarrrragh! Stay away from ANY EMAILSMARTZ PRODUCTS!!