General rate: Negative
When I first downloaded the trial version of this software, it was an excellent solution to some of my problems. Instead of taking an hour or more to run reports for my boss, I just had to trigger a macro and my report was printing within 5 minutes. I was impressed enough that I paid and registered the software within a week. Like any software there have been upgrades and changes, most of which were good ideas and improvements on the overall product. Then this latest version was released. Somehow, the latest version disabled some of the features that used to work in Journal Macro, one of which is the mouse move option. Almost all of my macros used this option. I reported the bug and was told it would be fixed soon. I waited an entire month and when a new release wasn't available, I began emailing their tech support requesting updates. I never got a response. I also asked for a copy of the previous version so I could use my macros again. I was ignored. It's been 3 months now, and I haven't gotten a response from the company and the software hasn't been fixed. It appears that this is no longer a priority to this company.