General rate: Negative
This company is made up of con-artists. The trial period is composed to trap customers into an unauthorized purchase. If you request a refund for this product, which clearly is shown on the page as being possible before the trial period is over, your response is a withdrawal from your bank account. Attempting to write the company about this error only results in frustration--no matter how many emails you send, none of them are responded to, despite the automatic response you get telling you that they will respond within 48 hours.