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User reviews

Visitor: Esra Trams
General rate: Negative
Well 3.x was great, but not 4.x and certainly not 4.x Pro. Firstly let me say, I believe that the Iolo inclusion of security software to their product, particularly a less than the best . . Panda . . is in my view a bloody con. Nowhere until you are well into the install is there any mention of Panda Antivirus software, then all of a sudden you are told, 'if you wish to install the Panda software, please remove all other antivirus programs from your computer' . . . oh yeah!!! Like hell I will, not when I have taken great pains to test and install what I believe are the best security progs. around . . . (Sygate, Avaste32, Spyblaster, Antidote - all free)Panda leaves a lot to be desired in my view. But the nerve of Iolo to expect me to remove all other security software! Well, apart from that, the defrag appears to be flawed, as it has hung on several tries and yet my old and faithful Nuts & Bolts defragger chugs through with no trouble. I don't want an unreliable defragger - I get nervous enough while defragging. I don't believe there has been any serious attempt to improve most of the tools, they all seem pretty much the same. I feel that what was good and reliable, has not been improved. My view is, until Iolo decide on a major upgrade and tell the consumer what changes have been made, and not conceal tricky things, they know where they can shove their toolbox. My verdict . . stay with the 3.x version - there is an update available now - 3.8. Esra (Pent 350Mhz 128mb Win98 2ndEd)
Visitor: Stanley Navaux
General rate: Negative
Not satisfied with SM version 4 which blocks my Me system when it tries to defrag the driver or the RAM memory. No feed back from the technical support of IOLO. I would like to get my money back.
Visitor: Ted
General rate: Negative
System Mechanic has the worst customer service department I have EVER seen. Panda, the antivirus program that comes with SM4 Professional is just as bad. I was having problems with my registration username and password with the Panda software and took them over a MONTH to resolve a simple problem of asigning me a new number, which is what the eventually did. What a joke! It's a shame too, cause I like the software, just not the customer service and support.The problem is they don't LISTEN to the problem. Instead they kept sending me the pre-written non-informative e-mails that were NO help what so ever! I was steaming mad at em' and will probably not buy anything else from them.
Visitor: Gloria
General rate: Negative
Ihave this version installed in Windows XP. The so-called-help simply tells you what buttons to push. No details are available in help or on the IOLO web site. Basically I think there MUST be better tools out than this one. AND do NOT install the "incinerator" option it brought my system down until I uninstalled it.
Visitor: Walt
General rate: Negative
The defrag is terrible - I have a 2.8 P4 with 512 ram and so far I probably have over 72 hours of run time and it is still going. I did get a tech reply with some suggestions to speed it up but even after that it is extremely slow. Also the pop-up stopper had a bug that tech support said they were working on - to me this is early Beta at best and I will not upgrade now.
Visitor: NB
General rate: Negative
Seemed like a solid product ... I downloaded the trial version and all seemed well until I PURCHASED the product. Then I find out that the antivirus and firewall software is from another company, Panda. I have yet to be able to successfully register the Panda software. Panda's support is worthless at best and refused to assist. They then wanted money to further help. Iolo was no help either, but at least their technical support was professional in telling me "not our problem". Relegated to the "wish I had not spent that $69.95" pile of useless software. Oh yeah, this software has never successfully defraged any of my drives.
Visitor: seadog
General rate: Negative
I agree with every negative comment made about these products. The so called support for System Mechanic 4 Pro is non existant. "uninstall and reinstall" is the standard answer if you get one at all. Panda is just as bad. I will NEVER purchase any of their products again.
Visitor: carlos
General rate: Positive
hi please send me the id and serial number for system mechanic 5 i los my card information please sende this information tank's
Visitor: Barry
General rate: Negative
Ran System Mechanic and now my PC will not produce any sound whatsoever. The worst thing about this is that I reported this problem to IOLO support and was completely ignored!!! IOLO does not even have the common courtesy to respond to my email. I am not a novice computer user. I used System Mechanic to back up the registry before running it. The restore of the registry did not fix my problem. I still have no sound from my PC. I realize unusual things can happen with various PCs, but the fact that IOLO chooses to ignore potential customers is amazing. It shows you the type of support you would get AFTER you paid for one of their products--nothing.
Visitor: jarda
General rate: Negative
After scannigm programs SMP 6.0p with EWIDO anti-malware scan there are 13 spy cookis (marked as "medium") in System mechanic pro 6.0p.Scan EWIDO is only program- so far- whitch can the spyin stuf find.Please,see for yourself http://www.ewido.net/en/support/
Visitor: Steve
General rate: Negative
Becuase I thought SysMech5 was good and Kaspersky AV/Firewall is updated many times a day and catches things Norton does not, I tried SysMech6 and wished I had not from Day one. SysMech 6 Pro is a complete disaster, as might be inferred anyway from the fact that they have issued 21 revised versions to the original release in late 2005, the first seven or eight of them within two weeks of original disastrously inept release. SysMechPro6 crashes frequently, locks the system, overrides user preferences when doing Total Care, deletes items without giving you the option of canceling the deletion, is slow on clean and defrag, inaccurate on Memory defrag [often requiring a dozen passes till it finds the right final point), and requires frequent non-optional system restarts. Moreover if you run the same utility twice in a row it will "find" errors the second time that it did not find the first time and after some utility actions it will then analyse itself again (non-optionally and slowly) and report that this new post-operative analysis has now found errors and you have to run the thing again. I don't trust the program any more and when a Program gets to Version Issue T in the space of less than 9 months you know the programmers have made some huge and worrying errors in the earlier versions. I now won't upgrade any Iolo products until I have read many reviews first. Also as noted in other reviews their "Support" is rubbish. Do NOT purchase SysMech6Pro. It is ... UNprofessional.
Visitor: Ergun
General rate: Negative
My PC was down for many times...I had bought a SMec4, gone with. Trying to find to download...nowhere ! They have only 6.0. They don't give a damn for exbuyers. Bye.
Visitor: ABARDARO
General rate: Negative
The support from iolo is the worse i have had from any software company. I bought system mechanic and can not get it installedwith the correct user id And serial number. I wish i never bought it. AJB
Visitor: Andy
General rate: Negative
WHATEVER YOU DO DONT BUY SYSTEM MECHANIC 7 PRO!!! It's not good if you have Vista! It quite simply doesn't work. I have foolishly bought this software after accidentally deleting all my music whilst backing up on to an external drive. With the promise of recovery I begrudgingly parted with my cash for what I thought was a great piece of software. However as I said it just doesn't do anything. All I can really access is lots of useless help files.None of which deal with my problem. Now I find myself here with the rest of the disgruntled buyers. Of course theres no come back! I have had to uninstall the software. Re install my Panda stuff. What a waste of money and time!! I'm wondering if this isn't the whole idea of the non product. It doesn't work but millions will buy it. Then we keep the money because everyone agreed that there would be no refunds!! Will be reading the small print in the future!! Andy