General rate: Negative
I purchased the windowspasswordkiller software after attempting to try their demo. That should have been a clue--I couldn't get it to work for me. I thought that may be the purchased version was better, but I couldn't get it to work either. I contacted customer support and asked for a refund. Several emails later I received the following response: "Usually our trail version is to help the customer find out whether the software is compatible with the customer's computer system,so since you cannot run the trail version, then suppose you should not buy the product.Maybe it is not our fault since other customers can reset their password successfully.Please kindly take this into consideration . So if you request for a refund that seems a little unreasonable.Please understand. Sincerely yours, anmosoft" Unfortunately, it did not work for me. Any company worth its salt would gladly refund the purchase price to keep a happy Un-Customer. The program my work for many, but if it doesn't work for you, their customer service is not worth anything.