Help Desk Outsourcing Metrics


License: Freeware
Downloads: 3
Op. System: Windows XP/2000/98
Last updated: 2009-09-25
File size: 52 KB
Publisher: Top Bpo Companies
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Publisher description for Help Desk Outsourcing Metrics

Help Desk Outsourcing Metrics program icon

A help desk is an information and assistance resource that troubleshoots problems with computers or Similar products. Corporations often provide help desk support to their customers via a toll-free number, website and/or e-mail. There are also in-house help desks geared toward providing the same kind of help for employees only. Some schools offer classes in which they perform similar tasks as a help desk. A typical help desk has several functions. It provides the users a central point to receive help on various computer issues. The help desk typically manages its requests via help desk software that allows them to track user requests with a unique ticket number. We provide quality web enabled customer services and support. Since our inception is as a HELPDESK Company, hence we have provided Virtual Workforce solutions to our clients based in USA, UK, Canada and Australia. Web Support is our key focus as we know it's quite difficult for companies to handle customer queries and Far more difficult is to reply them timely. We have a value added process in which this key problem is handled efficiently by our experienced staff. We have an expertise team and provide you any type of IT support services at unbeatable price.

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