Trouble Ticket Tracker 2.0 Free download
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| Price: | $750 (Software discounts) |
|---|---|
| Rated: |
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| Downloads: | 13 |
| Op. System: | Windows2000,Windows2003,Linux |
| Last updated: | 03-24-2009 |
| File size: | 195 Kb |
| Publisher: | TLI Software |
Publisher description for Trouble Ticket Tracker
Features of Trouble Ticket Tracker
* Allows users add tickets
* Enables users to view tickets raised
* Facilitates editing tickets
* Shows current status of tickets
* Searches tickets by date, issue type, ticket id, and ticket status
* Provides admin section to create new users, add new issue status, new tickets, and new priorities
* Generates ticket reports
Uses of Trouble Ticket Tracker
* Allows fast documentation of issues
* Enables tracking tickets, routing requests, and managing issues
* Improves communication and collaboration
* Results in better customer support
* Improves turn-around-time for technical and customer support
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