Trouble Ticket Tracker 2.0 Free download

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Price:	$750 (Software discounts)
Rated:
Downloads:	40
Op. System:	Windows2000,Windows2003,Linux
Last updated:	03-24-2009
File size:	195 Kb
Publisher:	TLI Software

Publisher description for Trouble Ticket Tracker

Features of Trouble Ticket Tracker

* Allows users add tickets
* Enables users to view tickets raised
* Facilitates editing tickets
* Shows current status of tickets
* Searches tickets by date, issue type, ticket id, and ticket status
* Provides admin section to create new users, add new issue status, new tickets, and new priorities
* Generates ticket reports

Uses of Trouble Ticket Tracker

* Allows fast documentation of issues
* Enables tracking tickets, routing requests, and managing issues
* Improves communication and collaboration
* Results in better customer support
* Improves turn-around-time for technical and customer support