The Information Technology Infrastructure Library (ITIL) is a customizable framework of best practices that promote quality computing services in the information technology (IT) sector. ITIL addresses the organisational structure and skill requirements for an IT organisation by presenting a comprehensive set of management procedures with which an organisation can manage its IT operations.
Evidence Wiper
This nifty tool allows to clean all traces of your internet activty: Internet Explorer history, typed URLs, cookies, favorites and cached data
launched applications, viewed files, find files recent lists and much more ! More info...
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