123 Live Help Chat Software Linux

123 Live Help is a Web-based chat server program designed for sales representatives or support staff to engage in one-to-one chat with Web site visitors. The project is implemented with a Java server and a Flash client. Visitors may be queued until an agent is available for chatting. A chat may be transferred from one representative to another. Frequently used responses can be predefined for quick use. Visitors may either chat anonymously as a guest or register an identity. Chatting with multiple people at once is supported. Its key features include: Boost online revenues; Shorten sales cycle; Increase customer satisfaction and confidence; Increase staff productivity. Reduce service costs; Manage live support staff members efficiently; Make web site live and interactive and much more.