Live Help and Monitoring


License: Free to try
Downloads: 9
Op. System: Win95, Win98, WinNT 3.x, WinNT 4.x, WinXP
Last updated: 07-04-2004
File size: 248 KB
Publisher: Ligne Directe Inc.
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Publisher description for Live Help and Monitoring

Live Help and Monitoring program icon

Live help with this chat customer service for your website. Increase sale and dramatically reduce cost. This software will enable you to interact in real-time with the visitors of your website. Include: Visitor monitoring, Operator Iniated Chat, Push UR, Geo localization! Award-Winning live help software. With this live help customer services software, you will be able to constantly monitor the visitors of your website. You will know exactly how many people are visiting your site, which page they're on as well as how long they've been on your website. In addition, you will be able to select a visitor on your website and invite the person for a chat session with you. This will be a great way to assist a client or to give information about your products. By being in virtual contact with your clients, your chances of increasing your sales will be enhanced and your customer service will be greatly improved. Another important feature of this software is the possibility to co-browse the web in collaboration with a customer. With this technology, you will interact with a customer by using their Web browser to show them something. This feature will allow you to show a customer having a difficulty placing an order how to use the ordering pages as if the customer was using his own mouse and keyboard. With this customer service oriented software, you will also be able to program canned answers to decrease your respond time as well as to personalize your answers (your name, the company name, etc.). You will also have access to all the conversations you had, be able to read them again and to keep the information filed. Finally, Ligne Directe Enterprise is a great software to use if you want to get to know your customers better and for marketing purposes. By interacting with them live, you will increase your sales, your overall customer service appreciation, and you will have the possibility to turn your visitors into future customers. Easy to use, easy to install.

Blogger comments

The easy to use and simple windows video playback tool for a little footprint media player is Media Player Classic Home Cinema. The audio codecs, MP2, LPCM, AC3, DTS, MPEG-2 codecs are the formats included in this app. The SVCD, VDC and XCD are used for SVCDs and VCDs playback. It is free of cost Media player, small sized, easy to use and comes with many other basic features. The videos playing on this player gives a feeling that you are watching it on cinema. The clarity of sound and video are also available in this application to provide a great experience of watching movies.

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