BeAnywhere Support Express


License: Demo
Downloads: 5
Op. System: Win2000, Win7 x32, Win7 x64, WinServer, WinVista, WinVista x64, WinXP
Last updated: 01-11-2010
File size: 2.79 MB
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Publisher description for BeAnywhere Support Express

BeAnywhere Support Express program icon

Professional remote support solution.<br> No software installation required. Provide immediate support to customers and colleagues without pre-installing software.<br> Remote control, File transfer and Chat. <br> Access to unattended PCs. <br> Restart and automatically reconnect remote computers. Restart in safe mode included. <br> Generate reports about your support activity over a defined period of time. Learn how many sessions have you provided to a customer and precisely how much time have your technicians spent. Export all data to an Excel file for further analysis and as proof of your work.<br> One click. That's all it takes to start a support session with your customer. Even the most novice of the users can ask for your support with ease.<br> Applet customization. Customize the applet used by customers to send support requests with your own logo, company name and color.<br> High performance networking. BeAnywhere proprietary networking protocols, optimized to provide fast and secure P2P connections, will assure you the best performance.<br> Ultra compact. Install it on any pen drive and take it with you everywhere. <br> Firewall friendly. Never mind about firewalls, changing settings and IP addresses. Your only requirement is an Internet connection.<br> All communications are encrypted with an RC4 compatible algorithm with a 2048 bit key and are digitally signed. Every access to the Console and Management Area go through a secure HTTPS connection.<br> BeAnywhere is fully compatible with Windows 7 and Vista UAC. You may encounter support scenarios where you need administrative privileges to fully support the remote computer. BeAnywhere enables you to raise your permissions level by sending a request to your customer.<br> Web site integration. You can embed in your own site a direct access link that your customers can use to start remote support sessions.<br>

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