Macros - Help Desk Reply Automation and Macro Software.
Macros allows you to store your commonly typed information and recall it instantly using hotkeys. (EG. F1, F2 etc...)
it is the ultimate time saving tool for your help desk support staff, ideal for any help desk application. The time saved by your support staff can reduce help desk costs and save you thousands of dollars and free them up to do other tasks.
Evidence Wiper
This nifty tool allows to clean all traces of your internet activty: Internet Explorer history, typed URLs, cookies, favorites and cached data
launched applications, viewed files, find files recent lists and much more ! More info...