The program manages membership information for a local association or a national association with an unlimited number of chapters. Mailing labels and other membership reports can be printed. Information can be filtered according to a wide variety of criteria. Form letters including reminders of dues payable can be sent to selected members and to chapters. Automated backups can be made on local drives or on a FTP server. Membership information can be entered either directly by the national association or by using files prepared and submitted by individual chapters.