If other programs seem like overkill or are web based and you want a simple windows based program, Simple Customer Support may be what you need. The program is easy to use and allows for quickly recording information about your customers and contacts with customers. Sold only as a site license, your cost never goes up if you add more users. Login security is provided so you can have some users with only View access, if desired. You can have other users able to add but not delete information. Easy to learn and use.