Customer Service Management Software


License: Free to try
Downloads: 10
Op. System: Windows 7/Vista/2003/XP/2000
Last updated: 2011-06-08
File size: 64 KB
Publisher: Spreadsheets Builder
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Publisher description for Customer Service Management Software

Customer Service Management Software program icon

Our Customer Service Management Software is a Microsoft?? Access?? based database application design for customer service work order management. If your business involves installation, maintenance and service of Equipment, then this database software may be perfect for you. This software will help you manage customer calls, create the customer service case, recording all the case activities, bill per service, parts and material bill, warranty bills and payment records. It also will come with the customer's information management feature which will help you record all your customer information. This software include following features: Generate and manage the master work order (cases) list, provide activate cases list and real time cases Dashboard graphic. Records all the customer service work order activities, calls, label bill, material parts and warranty bill and payment record. Generate the invoice for each customer service events. Add knowledgebase for customer reference to save you service time and efforts. It comes with your company Employee Database which allows you to easily track your employee information and their customer ervice track record. It comes with the customer information management model that can help you records your customer information and the service case their associate with. Generate the report for your current activates cases, overdue cases and closed cases for your business activities Review and service time tracking. Generate the customer and your employee address and Phone Book, and help you record your business information and keep your business documents. If you have customer supporting and maintenance service business, then this database software fits your business exactly. With a very small cost we will gives you the full database, access to source code. If you know how to use Microsoft?? Access??, you know how to use this software, and also you may expanded to support more features to fits on your business needs.

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